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Description of Services:
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Health care services offered at home, at school, and in the community,
as well as access to supported living programs and long-term care * care
coordinators work with people in the community or leaving the hospital
to determine what help is needed and arrange for care
Services may include:- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone services at 310-2222
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Care Connector Program
Refers people through the Health Care Connect program who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by the Ontario Health atHome * Care Connectors work with family doctors and nurse practitioners who are accepting new patients
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Children's Health Support Services
Assess and coordinate access to professional health care services such as nursing, physiotherapy, occupational therapy, speech-language therapy, dietetic and personal support services for children with special needs who require assistance in the school setting
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In-Home Services
Services may include personal support, nursing, physiotherapy, occupational therapy, speech-language therapy, social work, dietetic services, case management/coordination, medical supplies and dressings, hospital sickroom equipment, laboratory and diagnostic services, determination for drug coverage under the Ontario Drug Benefit (ODB) Plan * in-home respite care services available based upon eligibility
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Mental Health and Addiction Nurses
Assessments, interventions, education and support to students and families with mental health and or addiction issues * consultation with school staff in regards to mental health or addiction issues as appropriate
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Placement Services
Access to health care support at home, at school, or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or Ontario Health atHome community clinic * referral to other community services when appropriate
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Telehomecare
Six-month virtual home health care for patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) or Chronic Heart Failure (CHF) * patients are provided with equipment for in-home self-monitoring * telehomecare clinicians provide remote assistance to coach and teach health information, and help patients change behaviours to improve self-management of their conditions
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Wheelchair Accessible